Health Insurance
Please check with your provider to confirm your cover.
Patient Information
Patient Information
Helpful information for your visit to Happy Feet Hub.
Plan your appointment
Information for Your Visit
This page brings together practical information to help you plan your visit to Happy Feet Hub. Whether you are coming for routine foot care, a nail or skin concern, or a movement assessment, knowing what to expect can make it easier to get started.
Explore our health insurance information, memberships and frequently asked questions below. If you are unsure which appointment to choose, contact our team before booking. Tell us what you would like help with and how long the concern has been present—you do not need to know the diagnosis to ask for advice.
Memberships
Explore our membership plans and what each includes.
Frequently Asked Questions
Find answers to common questions about visiting the clinic.
Before your appointment
Preparing for Your Visit
Before your appointment, make a note of your symptoms, relevant medical history, medicines, allergies and any previous treatment. Bring shoes or orthotics you would like to discuss, particularly if your concern relates to walking, sport or movement.
Check your booking confirmation for the appointment type, time and clinic address. If you have access needs, feel anxious about attending or need additional support, contact us beforehand to discuss what may be possible.
Care explained clearly
Understanding Your Care
Your podiatrist will explain the proposed care and welcome your questions. You can ask what an appointment or treatment includes, what follow-up may be needed and what the current fee covers before deciding how to proceed.
Frequently Asked Questions
Your Questions Answered
Yes. Home visits may be available for patients who are unable to attend one of our clinic locations because of mobility difficulties, illness, disability or other practical reasons.
Availability may depend on your location, the type of treatment required and appointment capacity.
Home-visit availability depends on location and travel distance.
Please contact Happy Feet Hub with your postcode and we will confirm whether we currently provide home appointments in your area.
Home appointments may be suitable for:
- older adults with reduced mobility;
- people living with a disability;
- patients recovering from illness or surgery;
- people who find travelling to a clinic difficult;
- patients who require routine foot care but are unable to attend in person.
Suitability will depend on the treatment required, as some procedures are more appropriately carried out in a clinic setting.
Yes. A relative, carer or another person can contact us to help arrange an appointment on your behalf.
We may still need to speak directly with the patient where appropriate, particularly when discussing medical information, consent, treatment decisions or personal data.
Book Your Podiatry Appointment
Not sure which appointment you need? Contact us and we’ll help you choose the most appropriate service.