GDPR & Privacy Policy

1. Who We Are

Architectural Vista Designs is the data controller for the personal information collected through this website and through our business activities.

Business name: Architectural Vista Designs
Website: architecturalvistadesigns.co.uk
Email: info@architecturalvistadesigns.co.uk
Address: Achitectural Vistadesigns, 118 Paddock Way, Hinckley, Leicestershire, United Kingdom

If you contact us about a project, make an enquiry, or use our website, we may process your personal information in line with this policy.

2. The Personal Information We May Collect

Depending on how you interact with us, we may collect and use:

• Your name
• Your email address
• Your telephone number
• Your postal address or project address
• Details about your property, site, or proposed project
• Messages you send through our contact forms, email, or telephone enquiries
• Technical website information such as IP address, browser type, device information, and pages visited
• Marketing preferences, where you choose to receive updates from us

We do not intentionally collect more information than is reasonably necessary for the purpose involved.

3. How We Collect Your Information

We may collect personal information:

• When you contact us through the website
• When you email, call, or otherwise communicate with us
• When you ask for a quotation, consultation, or project advice
• When you become a client or supplier
• Automatically through cookies or similar website technologies

Some website data may be collected automatically to help the website function properly, improve performance, and understand how visitors use the site.

4. How We Use Your Personal Information

We may use personal information to:

• Respond to enquiries and provide requested information
• Arrange consultations and discuss possible projects
• Prepare quotations, proposals, drawings, and related project documentation
• Deliver architectural, planning, technical drawing, and related services
• Manage client relationships, invoicing, and administration
• Maintain website security and performance
• Improve the website, content, and user experience
• Send relevant updates or marketing communications where you have consented or where permitted by law

5. Our Lawful Bases for Using Personal Data

Under UK GDPR, we rely on one or more lawful bases depending on the situation. These may include:

• Contract — where we need to process your information to provide services to you or take steps before entering into a contract
• Legitimate interests — where we use personal data in ways you would reasonably expect for running and improving our business, responding to enquiries, and managing projects, provided your rights do not override those interests
• Legal obligation — where we must process information to comply with legal or regulatory requirements
• Consent — where consent is required, for example for certain cookies or some marketing communications

Where we rely on consent, you can withdraw it at any time.

6. Who We May Share Information With

We may share personal information where reasonably necessary with:

• Professional advisers and consultants working on your project
• Planning authorities, building control bodies, or related public bodies where this forms part of the service being provided
• Structural engineers, civil engineers, surveyors, or other project professionals
• Website, hosting, email, analytics, or technical support providers
• Accountants, legal advisers, or software providers supporting business administration

We do not sell personal data to third parties.

If any third-party services process data outside the UK, appropriate safeguards should be in place. You should check and update this section if your website uses specific providers such as analytics platforms, embedded maps, spam protection tools, or mailing systems.

7. How Long We Keep Personal Information

We only keep personal data for as long as reasonably necessary for the purpose it was collected, including to satisfy legal, accounting, insurance, and record-keeping requirements.

As a general guide:

• Enquiry information may be kept for a limited period to manage follow-up and administration
• Client project records may be kept for longer where needed for contractual, professional, tax, or compliance reasons
• Website analytics and technical data may be kept according to the settings of the tools in use

If you want this section to be more precise, you should replace it with your exact retention periods or the criteria you use to decide them.

8. Cookies and Website Technologies

This website may use cookies or similar technologies to help it function, understand traffic, improve performance, and support user experience. Cookies can include:

• Strictly necessary cookies needed for the website to work properly
• Analytics cookies to help understand how visitors use the website
• Embedded content or third-party cookies where maps, videos, forms, or social features are used

Where non-essential cookies are used, users should be given clear information and the ability to consent before those cookies are set.

You should review the live website and cookie banner setup to make sure this section accurately reflects the tools and plugins currently in use.

9. Marketing Communications

If you sign up to receive updates from us, we may use your contact information to send relevant marketing communications. You can opt out at any time by using the unsubscribe option in any email, or by contacting us directly.

We will not send marketing emails where we do not have an appropriate lawful basis to do so.

10. Your Rights

Depending on the circumstances, you may have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your information in certain circumstances
• Request restriction of processing in certain circumstances
• Object to processing where we rely on legitimate interests
• Request transfer of your data where applicable
• Withdraw consent where we rely on consent

To exercise any of these rights, please contact us using the details in this policy.

11. Data Security

We take reasonable technical and organisational measures to help protect personal information against unauthorised access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so absolute security cannot be guaranteed.

12. Links to Other Websites

This website may contain links to third-party websites. If you follow a link to another website, please note that those websites have their own privacy policies and practices. We are not responsible for the privacy practices of third-party sites.

13. How to Contact Us

If you have any questions about this GDPR & Privacy Policy or about how your personal information is used, please contact:

Architectural Vista Designs
Email: info@architecturalvistadesigns.co.uk
Address: 118 Paddock Way, Hinckley, Leicestershire, United Kingdom
Website: architecturalvistadesigns.co.uk/contact

You also have the right to complain to the Information Commissioner’s Office if you are unhappy with how your personal data has been handled. The ICO is the UK supervisory authority for data protection matters.

14. Policy Updates

We may update this policy from time to time to reflect changes in the law, our services, or the way the website operates. Any updates will be posted on this page.

Last updated: April 14th 2026